Free AI Customer Support Platform

Support tickets shouldn’t grow faster than your business. Launch an AI assistant that answers customers instantly — and extend it anytime with specialized AI agents from our marketplace.

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Automate Support
Keep Control
Start In Minutes
Automate Support
Keep Control
Start In Minutes
Automate Support
Keep Control
Start In Minutes
Automate Support
Keep Control
Start In Minutes

Problem

The reality of customer support today

High support volume
Slow response times
Expensive human operations

Teams either hire more agents or accept unhappy customers

Solution

An AI Assistant trained on your business knowledge that:

Instantly replies to customers
Handles repetitive questions
Escalates only complex cases
Works 24/7 without extra staffing

You reduce workload — not quality.

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Key Benefits

Reduce ticket load

Automate up to 70% of repetitive conversations from day one

Instant AI responses

Customers get answers in seconds, not hours

Works across channels

Website chat, email, WhatsApp, Telegram, Messenger — one assistant everywhere

Learns from your knowledge base

Docs, FAQs, help center, Notion, PDFs, past conversations — all become training data

How it works

Create an account

Import a widget on a website platform, and connect with CRM if you have it.

Start conversation

AI understands your product, policies, tone of voice, and workflows.

Automate conversations

The assistant answers customers, collects data, and routes complex issues to humans.

Optional Install specialized agents from the marketplace for more automatization (billing, onboarding, sales, retention).

Product Preview

Customer support chat interface in purple tones showing an AI assistant helping a customer track a delayed order and upgrade shipping for faster delivery.

Automate Order Tracking, Returns, and Product Questions

Apparel &
Fashion

Home & Garden

Health& Wellness

Pets

Electronics

Beauty

Partners

Integrations and technology partners powering the ecosystem: CRM systems, help desks, messengers, payment providers, and workflow tools.

Become a Partner
Plus

A growing AI Agent Marketplace where partners publish specialized support agents businesses can install in one click

Explore Marketplace

Start automating support today — it’s free

Launch your AI assistant in minutes and add new capabilities anytime from the agent marketplace

Leave Request

Let's Talk

Submit your request and we’ll respond within 1 business day

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Beauty

With Vivo automating product questions and recommendations, your team can focus on building a brand customers can’t live without

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Instant answers, anytime they need them

Help shoppers move confidently to checkout. Vivo AI Agent resolves up to 53% of support requests—covering ingredients, allergies, and product questions—so your team stays lean and focused on bringing customers back again and again.

Subscriptions managed on their terms

Vivo gives subscribers full control over their routines with easy pauses, skips, and swaps. Integrated with platforms like Recharge, Skio, or Loop, it removes friction for customers and eliminates repetitive back-and-forth for your team.

Always-on support during peak demand

From holiday gifting to seasonal spikes, inbox volume can surge fast. Vivo AI Agent handles the influx with instant answers, while the Shopping Assistant turns increased traffic into personalized upsell opportunities that grow AOV.

Helping shops scale smarter

50%

lower support costs so you can grow without expanding your team

30s

average first response time so customers get answers instantly

100%

covered by AI

5%

of revenue influenced

Get Started Free
Apparel & Fashion

With Vivo handling sizing, shipping, and returns, your team can focus on driving loyalty and becoming a staple in your customers’ wardrobes.

Get Started Free

Personalized style guidance that turns into long-term favorites

Vivo Shopping Assistant uses your product catalog to deliver tailored recommendations. By analyzing real-time shopping behavior, it suggests the right items based on size, fit preferences, and occasion—helping customers feel confident in every purchase.

Turn followers into loyal customers

Your audience already looks to your brand for inspiration on Instagram and TikTok. Vivo helps you convert that engagement into sales—bringing messages, comments, and DMs into one unified inbox so your team can respond faster.

Stay responsive during peak moments

Product launches and seasonal drops can flood your inbox. Vivo AI Agent handles high volumes with instant answers on sizing, shipping, and availability, while the Shopping Assistant transforms increased traffic into upsell opportunities that grow your AOV.

Helping apparel shops scale smarter

50%

lower support costs so you can grow without expanding your team

30s

average first response time so customers get answers instantly

100%

covered by AI

5%

of revenue influenced

Get Started Free
Home & Garden

Vivo makes shopping easier with real-time product education, helping your team reduce returns and create trust at every step

Get Started Free

Curated choices that turn into long-term favorites

After hours of research, shoppers don’t want friction at checkout. Vivo AI Agent answers questions instantly and guides them to the right product—so they feel confident in their choice and you reduce costly returns from unmet expectations.

Confidence in every delivery update

Integrate Vivo AI Agent with your shipping tools to keep customers informed about their orders. Reduce WISMO tickets and give shoppers peace of mind without adding pressure to your support team.

Real-time support, right where it matters

Powered by advanced AI, Vivo Chat Assistant engages shoppers directly on product pages with instant answers. Customers gain confidence to buy, and your team sees higher conversion rates.

Helping shops scale smarter

50%

lower support costs so you can grow without expanding your team

30s

average first response time so customers get answers instantly

100%

covered by AI

5%

of revenue influenced

Get Started Free
Health & Wellness

Vivo delivers clear, reliable answers to ingredient and allergy questions, so customers feel safe and your brand earns their trust

Get Started Free

Reliable answers for every concern

Every response is grounded in your brand’s knowledge. From dosage guidance to allergen details, Vivo AI Agent delivers accurate, trustworthy answers—helping customers feel confident enough to complete their purchase.

Sensitive questions handled with care

From allergen concerns to order updates, customers receive fast, personalized, and on-brand responses. When questions become more complex or medical, Vivo seamlessly routes them to your team, so customers always feel supported.

Smarter recommendations, easier decisions

Vivo Shopping Assistant uses your product catalog and real-time behavior to deliver tailored suggestions. It helps shoppers choose products that match their goal, so they get it right the first time.

Helping wellness shops scale smarter

50%

lower support costs so you can grow without expanding your team

30s

average first response time so customers get answers instantly

100%

covered by AI

5%

of revenue influenced

Get Started Free
Pets

With Vivo handling product guidance, shipping, and returns, your team can focus on building trust and becoming the go-to brand for every pet parent

Get Started Free

Personalized recommendations pets actually love

Vivo Shopping Assistant uses your product catalog to deliver tailored recommendations. By analyzing real-time behavior and pet-specific needs, it suggests the right products based on breed, age, health, and lifestyle helping customers feel confident they’re choosing what’s best for their pet.

Turn pet lovers into loyal customers

Your audience already trusts your brand for their pets’ wellbeing. Vivo helps you convert that engagement into sales—bringing messages, comments, and DMs into one unified inbox so your team can respond faster and more efficiently.

Stay responsive during high-intent moments

New pet arrivals, health concerns, and subscription refills can flood your inbox. Vivo AI Agent handles high volumes with instant answers on ingredients, sizing, delivery, and availability—while the Shopping Assistant turns traffic spikes into upsell opportunities that increase AOV.

Helping beauty shops scale smarter

50%

lower support costs so you can grow without expanding your team

30s

average first response time so customers get answers instantly

100%

covered by AI

5%

of revenue influenced

Get Started Free
Electronics

Vivo is a conversational commerce platform that automates product specs and delivery questions, so your team can deliver clarity and speed at scale

Get Started Free

Instant answers, anytime they need them

Help shoppers move confidently to checkout. Vivo AI Agent resolves up to 53% of support requests—covering ingredients, allergies, and product questions—so your team stays lean and focused on bringing customers back again and again.

Subscriptions managed on their terms

Vivo gives subscribers full control over their routines with easy pauses, skips, and swaps. Integrated with platforms like Recharge, Skio, or Loop, it removes friction for customers and eliminates repetitive back-and-forth for your team.

Always-on support during peak demand

From holiday gifting to seasonal spikes, inbox volume can surge fast. Vivo AI Agent handles the influx with instant answers, while the Shopping Assistant turns increased traffic into personalized upsell opportunities that grow AOV.

Helping shops scale smarter

50%

lower support costs so you can grow without expanding your team

30s

average first response time so customers get answers instantly

100%

covered by AI

5%

of revenue influenced

Get Started Free

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